SHIPPING & DELIVERY

Where does Baby Jalebi Global ship?

We ship Baby Jalebi products internationally to our serviceable countries and regions.

How long does delivery take?

Most orders are dispatched from our warehouse within 24–72 hours of order confirmation.

Estimated delivery time is approximately 4–8 working days from dispatch, depending on the destination and local courier operations.

Please note that delivery timelines are estimates and may occasionally be affected by customs clearance, public holidays, weather conditions or other circumstances beyond our control.

Which courier do you use?

International orders are shipped via Aramex or another trusted international courier partner where required.

Once your order has been dispatched, your tracking details will be shared with you via email and/or WhatsApp.

Are shipping, duties and taxes included?

Yes. The price displayed at checkout is the final price payable to Baby Jalebi Global and is inclusive of applicable shipping charges, customs duties and VAT/taxes for the destination selected at checkout.

There are no additional shipping, customs duty or tax charges to be paid to Baby Jalebi upon delivery.

Why have I received only part of my order?

Products may be packed and shipped in separate boxes for safer transit. If you have ordered multiple products, your parcels may therefore arrive separately and occasionally within 1–2 working days of each other.

You will receive tracking information for your shipment(s).

RETURNS, EXCHANGES & REFUNDS

Can I return or exchange my order?

Due to the international nature of our shipments, Baby Jalebi Global does not offer returns or exchanges for change of mind, colour preference, sizing preference or other personal reasons.

Please review all product specifications, dimensions, colours and personalisation details carefully before placing your order.

What if my product arrives damaged, defective or incorrect?

In the unlikely event that you receive a product that is damaged in transit, has a manufacturing defect, or is different from the product ordered, please contact our Customer Care team promptly after delivery.

Please provide:

Your order number
Photographs/videos clearly showing the issue
Photographs of the outer packaging where applicable

Once reviewed by our Quality Team, we will offer an appropriate resolution. Depending on the nature of the issue, this may include a replacement, replacement part or refund where applicable.

Normal wear and tear, accidental damage, misuse, improper care or damage occurring after use is not considered a manufacturing defect.

What about personalised products?

Personalised products are made especially for you and therefore cannot be returned, exchanged or cancelled for change of mind.

If a personalised product arrives damaged, defective, or with an error in personalisation made by Baby Jalebi, please contact our Customer Care team and we will review and resolve the issue.

How can I contact Baby Jalebi?

For assistance with your order, please contact our Customer Care team via WhatsApp or email:

wecare@babyjalebi.com