How can I pay for my order ?

 You can check out via using our secure payment gateway PayGlocal where you can use your international credit or debit cards. This is a secure and completely safe payment gateway.

We currently do not offer Apple Pay on our website due to international monetary regulations. 

What are your shipping and delivery times?

Most orders are dispatched within 24–72 hours of order confirmation.

International delivery generally takes approximately 6-8 working days from dispatch, depending on your destination and local courier operations.

Once your order has shipped, tracking details will be shared with you via email and/or WhatsApp.

Are shipping, duties and taxes included?

Yes. The price displayed at checkout is inclusive of applicable shipping charges, customs duties and VAT/taxes for your selected destination.

There are no additional shipping, customs duty or tax charges payable to Baby Jalebi upon delivery.

 How do I track my order?

  Once we receive your order, you will receive a confirmation email and whats app message from us confirming the same.

Most orders ship out with in 48-72 hours from our warehouses and you would get a shipping confirmation email with the tracking details of your order.

Incase you require any further information on your order during its transit, you can always chat with our customer care  via whats app or reach us on customercare@babyjalebi.com, wecare@babyjalebi.com

Could there be any additional charges on my order ?

The shipping charges on our website and at the time of check out are final – you would not be asked to ever pay additional shipping charges.

However, since we ship globally, in some rare cases, certain countries may have additional duty charges based on your countries local laws and customs regulations. This is a customs / government charge that you would need to pay directly to your country’s customs department and not a charge that we levy. 

Why have I received only part of my order?

  All our products are beautifully packed in their own individual signature boxes.

If you have ordered multiple products, each product will ship separately in its own packaging.

This sometimes causes the complete products of the order to arrive with in a day or two of each other. Rest assured, your complete order will be with you soon.

 

What are your Returns, Exchanges and Refund policies ?

Due to the international nature of our shipments, we do not offer returns or exchanges for change of mind.

If your product arrives damaged, defective or incorrect, please contact our Customer Care team promptly with your order number and photographs/videos of the issue.

Our Quality Team will review the matter and provide an appropriate resolution, which may include a replacement, replacement part or refund where applicable.

Personalised products cannot be returned or exchanged unless they arrive damaged, defective or incorrectly personalised due to an error from our end.

 

I want to know more about Baby Jalebi.

 Baby Jalebi is well known and much loved, family owned  Baby Products Brand, based out of India. We have been in the business of designing & manufacturing high end , superior quality, luxury baby products for close to a decade.

In India, our products can be found on Various high end marketplace websites as well as our own.

We also sell our products internationally via our global website – www.babyjalebiglobal.com

We specialise in one of a kind, special embroidered Organic Baby bedding, Vegan Leather and Quilted designer diaper bags. Our products are made with the thought to enhance , enrich and elevate that first very special year for you and Baby.

You can further explore our collections , design philosophy and ethos on our instagram page -  www.instagram.com/babyjalebi

How can I contact you ?

We are always happy to hear from our customers.

Please feel free to reach out to us on our customer care whats app or on our support emails, wecare@babyjalebi.com, customercare@babyjalebi.com